Cache generation failed.

Discussion created by ligia.gafitescu on Nov 27, 2013
I'm trying to publish a map service containing a large .tif raster (48GB).

I managed to publish a small cached raster successfully (for testing),  but when I tried to publish the large one, the cache generation got stuck at 0%  even though it kept saying it's in progress. Now I can't even publish the small one because the application is not responding right after I select "Publish".

-It's an ArcGIS Server Enterprise 10.1 on a Windows Server 2008 OS machine.
- the machine is on a Microsoft Azzure cloud.
- the machine  has 4 CPU cores (so I set the number of instances to 5).
- it's a raster TIF file with LZW compression.
- I chose 5 scales, and tried different formats for the tiles.

Thanks for your help