Map data files will not share

Discussion created by modelska on Aug 21, 2013
Latest reply on Aug 21, 2013 by modelska
Hello:  I am new to GIS online.  I have created a map and can see it in ArcGIS Online.  I share it and when I open it on the other end, the basemap is visible but none of the shape files appear.  It takes a long time to load and when it finishes there is nothing there.

I wonder if something got missed in the install and configuration?  The IT guy did all that but it was his first time and I am not sure if everything was done.

Any help would be appreciated!