saulen

Issues with Map Tour template

Discussion created by saulen on Jul 10, 2013
Latest reply on Feb 12, 2014 by denverbiz
We're trying to utilize the hosted Map Tour template but keep encountering a number of errors.  Application is 90% complete but making edits and uploading the final pictures only works some of the time.  Usually the picture will upload from the builder mode side but when we switch to view it it's no longer there.  We've had only the thumbnail show up a few times and had it put a completely different picture as well. 

It seems that it's possibly related to the browser cache because when the cache is deleted it will show the changes...most of the time.  I've tried editing in IE9, Chrome and Firefox.  Clearing the cache out after every upload is a nuisance and doesn't work 100% of the time.  ESRI support was unable to recreate the issue so perhaps it's something on our end, but I don't know what that would be.  Any thoughts?

http://grvlsc.maps.arcgis.com/apps/MapTour/index.html?appid=e2785427a71e40618327ee83aee36225&webmap=5147036953a843f0aff357ec131ac390


Scott

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