AnsweredAssumed Answered

Pre-existing cache not recognized

Question asked by drc_ on May 16, 2013
Latest reply on May 27, 2013 by drc_
I'm trying to deploy the cached map services included with ArcGIS Server 10.1 (Linux) by following the process here. When I publish the services from their .sd files the service previews in the ArcGIS Manager Services tab are black, and when I try to preview the services with the Javascript API from their REST endpoints I get a blank map with the zoom +/- control but no map. I have followed the instructions *exactly*. Any ideas what the problem could be?

Looking at the Caching parameters of the services, the Cache Directory is correct - it is the same directory to which we copied the cache folders as outlined in the instructions.

We've published our own map services and they work just fine; it's just the pre-cached ones from ESRI that don't work.