Can't save thumbnail for web map

Discussion created by on Feb 28, 2013
Latest reply on Mar 7, 2013 by mminami-esristaff
I have created a web map in AGOL.  Everything works fine.  But I am trying to set up the "Maps and Apps Gallery", which wants a thumbnail of my web map.  So when I go into the properties of the webmap, change the thumbnail, and hit Save, it just hangs.  I have tried both Firefox and IE9 from two different machines.