Mosaic Dataset as Map Service - Black and White tiles?

Discussion created by shaun_weston-eagle-co-nz-esridist on Feb 21, 2013
Latest reply on Jul 27, 2017 by azin.sharaf
Having an issue when I publish a mosaic dataset map service to server. When I zoom in past 1:2000, the imagery disappears and black and white check background shows? When I zoom in past 1:2000 in the actual mosaic dataset it works fine, just when viewing it in a map service, it won't show the imagery past 1:2000 (either cached or dynamic), see map service here: