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Problem with getting an SOE to work ( Dynamic Segmentation Utility SOE Rest )

Question asked by deepsheep on Feb 1, 2013
Latest reply on Feb 2, 2015 by deepsheep
I'm trying to get this SOE working on my server.
http://www.arcgis.com/home/item.html?id=e3bfa7c991e34aa8872c937ca9169507

I've managed to load it into the Site->Extentions without any problems.  But when we go to publish a service with the capability enabled, we get the following error:

service failed to start
Secured.road_routes.MapServer:
SERVER2.myurl
ClassFactory cannot supply requested class

What class could it be looking for and what do I need to do to make it work?  I've looked through the documenation and can't see anything that sticks out.

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