Tiles from REST interface not working

[Marianne_BilstedWiese]

Hello all

I am trying to fetch tiles from our ArcGis Server 10.1 Service using the REST interface.

We have a cached map service and according to the help here:
�??Unlike other types of OGC services, there is no WMTS capability option to enable when creating a cached map or image service; WMTS is always enabled.�?�

I can access for example the Identify service Through REST like this: (example, not working)
http://<Mapserverurl>/identify?imageDisplay=400,400,96&tolerance=1&geometry=-25000,7955000&mapExtent=-50000,7930000,0,7980000&layers=all:14

However when I try to get the capabilities and see which tilematrixset was used (custom)
http://<Mapserverurl>/WMTS/1.0.0/WMTSCapabilities.xml
I get HTTP 400 The request sent by the client was syntactically incorrect().

It seems to work in ESRI�??s documentation here, so I wonder if there is something wrong with our service.

Any hint, as to what we are missing?

Best regards

                                    Marianne B. Wiese

[Marianne_BilstedWiese]

It turns out that the guy who published my service had turned off the cache accidentally.
Tiles work fine now.

I wish I could remove this question?

Best