Just found this...Thanks for posting Becky, that helped me a lot! We recently upgraded from 10 to 10.1 and the most I could find on bringing over our caches was when you copy over the cache to make sure the name was the same as the service. It worked mostly.. the tiles would display in our applications, but you could tell pieces were missing. previewing in javascript api from the services directory showed a blank map, and running the manage cache tiles tool didn't list out the scale levels. But your sequence of steps help us correct these issues..