REST service cannot access MicroSoft Word via Python

Discussion created by ryankelley001 on May 25, 2012
Latest reply on May 30, 2012 by ryankelley001
My script calls Microsoft Word (win32com.client.Dispatch("Word.Application")) but fails.

I can run the script as myself and on the same server ArcGIS server is using, which tells me Word is on the server. But, when I run the script from the REST endpoint, I believe I get a permissions problem. Error below.  I believe permissions have been set properly for the soc/som user to access these libraries. COM issue? Thought I'd take a shot in the dark by posting here.

line 241, in wordapp = win32com.client.Dispatch("Word.Application") File "C:\Python26\ArcGIS10.0\lib\site-packages\win32com\client\__init__.py", line 95, in Dispatch dispatch, userName = dynamic._GetGoodDispatchAndUserName(dispatch,userName,clsctx) File "C:\Python26\ArcGIS10.0\lib\site-packages\win32com\client\dynamic.py", line 98, in _GetGoodDispatchAndUserName return (_GetGoodDispatch(IDispatch, clsctx), userName) File "C:\Python26\ArcGIS10.0\lib\site-packages\win32com\client\dynamic.py", line 78, in _GetGoodDispatch IDispatch = pythoncom.CoCreateInstance(IDispatch, None, clsctx, pythoncom.IID_IDispatch) com_error: (-2147024891, 'Access is denied.', None, None) (-2147024891, 'Access is denied.', None, None)