Hi George,
I'm very sorry that you're having trouble running through the tutorial! We've runt through those tutorials quite a few times, and have not been able to reproduce your error, so what we have to do is try to figure out what's different about your machine/system that is causing problems. Can you please let us know about any regional settings that might be different or any other unique system settings that we might be able to set on our own machines to try and reproduce the problem. That would be very helpful for us. We absolutely want to help you be successful running through the tutorials, so we will do our very best to get this figured out!
Once again, I'm very sorry you're having trouble! (But I'm very glad that you've found our resources useful!) 🙂
Lauren Rosenshein
Geoprocessing Product Engineer