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WebMap access issue after publishing map services

Question asked by raoudaya24 on Oct 15, 2020
Hello All,
We have been provided one mxd by the client and asked to publish in Portal Enterprise Server and there is a table which has joined the feature class and we are able to publish but we could not able to open map service in map viewer or in the web map, please let us know if there is any solution to handle this situation.