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Experience Builder Feature Info Widget not Refreshing

Question asked by jjohnson_washoe on Oct 9, 2020
Latest reply on Oct 19, 2020 by WYing-esristaff

I have an Experience Builder app (voting locations) that contains a Map and a Feature Info widget that displays the pop-up from the selected feature on the map.  The data is an AGOL hosted feature class.

ExperienceBuilder Voting Locations 

When the data in the map is updated, the relevant symbology changes appear on the map within 30 seconds, honoring the layer refresh interval settings in the webmap.

The problem is that the Feature Info widget DOES NOT REFRESH in the same way.  It seems that whatever the data was at the time the page loaded, that is what the Info Widget is stuck with.  Selecting other locations, then going back to a location that contains newly updated data still shows the old "as of time webpage loaded" data in the Feature Info Widget, even though the Map displays the correct updated symbology based on the most recent data update.


How do I force a refresh in the Info Widget so that it stays in synch with the Map?

This is a time critical question, as voting starts in just over a week...

Bernie Szukalski  Jianxia Song