AnsweredAssumed Answered

Exported offline tiles are not zooming to street level

Question asked by K810pandey on Jun 9, 2020
Latest reply on Jun 10, 2020 by MBranscomb-esristaff


I need to provide basemaps in offline mode, I should be able to download basemap's tiles in mobile device and use it when no connectivity.


My scenarios:

1. I  used the ExportTileCacheTask on mobile and exported the basemap for offline use,  and  I am able to download .tpk file giving the required extent.

2. The map URL  that I am using to export is " "

3. I need to zoom 



Problem is no matter what I give Maxscale and Minscale while exporting, my map is not getting zoom till street level. I even tried exporting as small as the area possible. So, is it the limitation of exporting Basemap that it can't be exported till the street level? or this is the limitation of basemap URL i am using and there's any better base map URL out there?