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Please login with a valid Organizationl account!

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1
05-21-2020 02:33 PM
by Anonymous User
Not applicable
‎05-21-2020 02:33 PM

When trying to download ArcGIS Pro following the instructions I received by email, I get:

"Please login with a valid Organizationl account!"

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1 Reply
HeatherSmith
by Esri Contributor
Esri Contributor
‎05-22-2020 04:52 AM

Hi Robert,

Please see the answer to your question on our FAQ page:

Q: I am having problems signing into or licensing ArcGIS Pro.

For example, if you see one of the following messages:

"The username you entered is not a member of this organization"

"Your account could not be used to authorize ArcGIS Pro because it is an ArcGIS Public Account."

"Invalid username or password. ArcGIS Pro wants to access your ArcGIS Online account information"

"The number of licenses assigned to the user exceeds the number available in my organization."

 A:

  • Click Configure your licensing options.
  • Set License type to Named User License.
  • Choose ArcGIS Online and set the URL to https://www.arcgis.com/

ArcGIS Pro licensing options

Tips:

  • If you have another ArcGIS account that is also licensed for ArcGIS Pro, you can sign in with this account instead.
  • If you have multiple ArcGIS accounts, you can link them together. This will make switching between accounts easier.

I see that you are a member of our Learn ArcGIS organization and will also reach out to you by email to make sure you were able to sign in.

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