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Cannot Access Data in Indicator - Operations Dashboard

Question asked by nathaniel.simmons1 on Dec 17, 2019
Latest reply on Jan 27, 2020 by nathaniel.simmons1

I am trying to create a fairly simple operations dashboard that displays the total number features in an indicator. When I try to create the indicator, I get an error that says "Cannot Access Data." I have the appropriate permissions to this particular feature service, and it also seems to have the correct parameters set up on the REST page (supports statistics = true, etc.).

 

I found a work-around to get it working by creating an application through web appbuilder and then adding the layer as an external data source. Then, when I set up an infographic the count displays correctly.... However, what I am after is having the correct count display in the widget/indicator and on the map at the same time. 

 

For some more info/reference, I am using ArcGIS Online and the feature service is secure and requires an additional login to access it.

 

Please let me know if you have any ideas on how I can get the indicator to work correctly. Thank you.

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