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Cannot enable offline mode for web map in order to use in Collector

Question asked by kvernon93 on Oct 30, 2019
Latest reply on Oct 31, 2019 by kvernon93

I've been trying to enable offline mode in a WebMap in order to use one Collector. I reviewed the requirements here however I enabled sync and caching on my feature layer and map layer I believe. Here is the option in ArcServer Manager that shows it as enabled:





What else can I check to ensure that I meet all the requirements in order to enable offline mode in WebMap? And how can I accomplish this. I see all the tutorials online refer to ArcMap, however, I use ArcGIS Pro and I'm having a hard time finding a tutorial that matches the products I'm using.