All of a sudden we are unable to download basemaps for offline data collection. The error states a mismatch in data type. It is occurring across all projects we conduct. Does anyone know what is happening? We are using "Classic" on our iPads.
Sorry for late reply. Was busy to get a fix for this issue. The update of ArcGIS Online with this fix is just released. I tried the map you shared and it looks good to me. Can you try and see if it works for you? Thank you for sharing the map. It helps us to narrow down the issue.
Just the standard Imagery with labels. Interesting how it is failing on projects using different feature services and there has been no change on our end.
Any luck with this, yet? These same feature services were working fine in new version of collector, but now a layer won't load when defining a new area. So basically, both versions of that app won't function offline. They will function realtime. We hadn't changed anything on our end.
Sorry for late reply. Was busy to get a fix for this issue. The update of ArcGIS Online with this fix is just released. I tried the map you shared and it looks good to me. Can you try and see if it works for you? Thank you for sharing the map. It helps us to narrow down the issue.
My maps downloaded just now in Collector Classic. Made some edits off line, and was able to sync edits back to AGOL. Still cannot download offline areas on the new Collector (but thimaybe be a separate issue?).
