I am developing a survey in Survey123 that will be conducted in an area without internet connectivity, and need to utilize offline maps so that users can pinpoint specific locations. I have followed ESRI instructions to prepare a TPK file with the area map from ArcGIS Pro (https://doc.arcgis.com/en/survey123/desktop/create-surveys/preparebasemaps.htm). The TPK file size is 168 KB. I have copied that TPK file into the "media" file of the survey. When I open the survey Survey123 Connect, and click "Settings", I can scroll down on the "Default Map Type" menu to select my map. However, my map is blank. I am a beginner-to-intermediate user of ArcGIS, and have read through many forum discussions, but cannot find a solution to this issue.
My questions are:
- Am I making an error in the creation of the TPK file? If so, how can I check and resolve this?
- Am I making an error in associating the TPK file with the survey? If so, how can I resolve this?
- Is there any technical guidance that would help me resolve this?
Thanks for any ideas on what is going wrong here.