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Labels appears blocky in web application

Question asked by FranklinCountyPaGIS on May 2, 2019

I have a label service published to ArcGIS server that I consume in a number of web applications.  I had recently created a new identical service to replace the old one.  I have checked and rechecked, and as far as I can tell, both are identical. 

 

When I add the new service into any web application, the labels appear blocky, and have white space around the edges.  They do NOT have a halo around them, but it almost appears like they have a pixelated one.  It makes them very hard to read.

 

Picture attached.  I've also attached a screenshot of the original service for comparison.  

 

Anyone know why it would appear blocky and how to fix it?  I republished the service and recreated the cache, and still have the same issue.

 

UPDATE:

 

After republishing my layers service 4 times, the last time removed the blocky look around the letters and returned to normal.  I do not know what caused this or how it was fixed.  

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