AnsweredAssumed Answered

Citizen Problem Reporter - Send Emails Error

Question asked by WightmanAssoc on Apr 29, 2019
Latest reply on Jul 3, 2019 by WightmanAssoc

I am trying to configure email notifications for the Citizen Problem Reporter (local government ArcGIS Solution) per these instructions. I configured the Send Emails tool and tried running but get the following error from the log:

ERROR: Failed to process service
(504, b'5.7.4 Unrecognized authentication type []')


I am not sure what is going on. I see this error pops up in other softwares when setting up SMTP. Some of the advice I've seen is to specify a port number, but I don't see where I can specify a port number. Does this have anything to do with the new TLS change? Let me know if further clarification is needed.