I am having problems with a custom print service published via ArcGIS Pro 2.3 to Enterprise 10.6.1.
I followed the tutorial to share my print service with custom layouts to arcGIS enterprise but when i try to print a web map with a custom spatial reference (i.e. CGS_WGS_1984) it doesnt show nothing but the layout and a gray rectangle in the upper right corner. No legend no data, nothing.
It could be a bug or i am missing something to set up in my arcgis pro layout?
Thanks in advance