AnsweredAssumed Answered

Annotated Images - Issue in Survey123 for iOS

Question asked by mlreiter2381 on Feb 11, 2019
Latest reply on Feb 11, 2019 by mlreiter2381

I am using Survey123 v3.2.265 on iOS 12.1.4 for iPhone X.  We have several surveys that use an image that can be annotated (image is the field type, annotate is the appearance).  When I try to take a photo, add a photo from file, or choose a map background, the image only appears as a small square on the larger white canvas.  It used to fill the entire canvas as the background.  Please see the attachment.  This just started today.  I have re-published and re-downloaded both surveys in question as well as uninstalled and re-installed the Survey123 app.  I updated to iOS 12.1.4 as part of my troubleshooting and turned my phone off/on again just for good measure. 

 

I am not seeing any relevant settings within the Survey123 app.  Any other suggestions?  As of now I'm pretty much unable to use this functionality on my iPhone as the background picture is too small to really do anything with it.

Outcomes