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Create Map Tile Package of Basemap (export)

Question asked by BrianK on Nov 9, 2018
Latest reply on Nov 12, 2018 by BrianK

I'm trying to run the tool Create Map Tile Package and use one of the basemaps that are labeled for export but I get the following message that the layer type is not supported.  I tried this in Pro 2.2.3 and ArcMap 10.5.1.

 

The tool in Pro from the main ribbon called Download Map works with this layer to create a tile package.  But I would like to get the "Create Map Tile Package" tool working because the users I support are mostly using ArcMap.  

 

So why isn't the Create Map Tile Package" tool not working with this Layer?  I tried several of the "(for Export)" layers to no avail. 

------Error Message-----

Start Time: Friday, November 9, 2018 4:32:42 PM
Layer type is not supported: Map3/World Street Map (for Export)
Failed to execute (CreateMapTilePackage).
Failed at Friday, November 9, 2018 4:32:44 PM (Elapsed Ti

 

Thanks

 

Brian

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