I am trying to run the Count Trips at Stops tool within BetterBusBuffers (v. 0.13.0.2) but keep getting a unicode error. I have used the tool successfully before but started getting this error within the last week. I have already successfully pre-processed the GTFS data into a SQL database. Error message below. I'm running ArcGIS 10.4.1 for Desktop with a basic license.