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webgisdr backup failed with "Unable to generate token"

Question asked by jbailey.spatialbridge on Oct 29, 2018
Latest reply on Apr 16, 2019 by minerjoe

Attempting to do a site backup using webgisdr:

 

webgisdr --export --file c:\propfiles\mywebgis.properties

 

I'm getting the following error:

 

==================================================
Starting the WebGIS DR utility.
==================================================

 

Unable to generate token. Check the the WebGIS DR utility logs and the portal logs for more information.

 

Exiting the WebGIS DR utility.

 

Unfortunately, the logs don't provide any additional information.

 

Using version 10.6.1.

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