AnsweredAssumed Answered

Problem creating surveys, editing existing ones

Question asked by chrisjmb on Oct 3, 2018
Latest reply on Oct 23, 2018 by chrisjmb

I'm having three problems in Survey123 Connect. First, I can't reliably create new surveys in Connect. When I create a new survey from file it loads the XLSform but when I return to Connect's list of surveys I don't see the new survey. However, that survey is in the folder "ArcGIS\My Survey Designs" but Connect can't seem to see it. 


I was able to create a survey using the "create a new survey" option from an existing survey, however it seems to create two surveys (both with the same name) but one is blank and neither of them are editable. When I open the survey the option to edit the survey isn't there. See below screen shot. 


Finally, I uninstalled Connect and reinstalled (after backing up My Survey Designs). I have number of surveys that I created prior to Connect having this problem. They're published as a feature service. When I log into ArcGIS  I have the option to download those surveys. When I download them and try to open them I get the prompt to download the survey, so I'm stuck in a download loop and can never open the survey. 


I've uninstalled and reinstalled Connect three times now and the same problem. Any help? FWIW, I tried the recommendation in this post Survey123 Connect no Excel option on new surveys but it didn't help.