AnsweredAssumed Answered

Taking a Web Map Offline

Question asked by miguelf88 on Sep 26, 2018
Latest reply on Sep 27, 2018 by KCullen-esristaff

Hello all,


I am struggling to get my web map to go offline for use in Collector for ArcGIS. I've read everything I can find on the internet but nothing seems to be working. 

I have gone to the Settings tab for each layer and clicked "Enable Sync" and for the layer that the employees will be editing, I have enabled sync as well as some editing constraints (see attached image). I have also selected basemaps from ESRI that are designed to be exported and when I have attempted to download tiles and create a tile package (.tpk) the file is empty. I'm currently downloading imagery for the several counties we serve in the hopes that I can create my own basemap but even if I accomplish that, I'm worried that the map still won't go offline.

Any thoughts or pointers would be appreciated. Thanks.