AnsweredAssumed Answered

"Accessing data failed" error

Question asked by dsteph24_gisanddata on Sep 13, 2018
Latest reply on Sep 15, 2018 by MidnightYell2003

Hello, I have uploaded a .csv file to my ArcGIS  account.


When I click on show table, I get an error saying "Accessing data failed".  I have tried .xlsx files and .txt files and I have received the same error message.


I am currently in a Francophone country, but my ArcGIS account is with an American university so my profile region says "US".  I am wondering if this has something to do with the French system where commas are used to represent decimals.  The data has decimals i.e. 12.3232 and I was wondering if the  platform is registering that I am in a Francophone country and therefore it is unable to read the data. Has anyone ever had an issue with this or know how to troubleshoot this?