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error 1911 - Unable to register inkdev.dll in Microsoft Shared folder - ArcGIS Desktop/Reader 10.5

Question asked by PowerITES on Aug 6, 2018
Latest reply on Aug 6, 2018 by PowerITES

Hello.  I'm trying to install ArcGIS Desktop or Reader on a user's Win10 machine, but we keep getting the error toward the end that says "unable to register inkdev.dll in c:\Program files (x86)\Microsoft shared\ink\inkdiv.dll".  The install completes, but the program will show this error when attempting to run.  Any thoughts?

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