AnsweredAssumed Answered

Report generation error

Question asked by cjs041 on May 22, 2018
Latest reply on May 22, 2018 by cjs041

Hi. I've been following this conversation, but there have not been any responses on it from ESRI of late:  /thread/213592-error-generating-reportMany people in my organization have been receiving this error message when trying to generate reports:  Http failure response for https://survey123.arcgis.com/api/reportMerge/_printByWordTemplate/execute: 502 OK". If this error message is received, but we try repeatedly to generate the report, we sometimes, although not always, are able to generate it on subsequent tries. Sometimes it takes quite a few. We originally thought this might be associated with internet speed for users working remotely, but the same thing happens with fast connections. Occasionally, some surveys won't generate at all. This is not restricted to one specific survey. It is happening with many of them. We started experiencing this problem within the last month.

 

Thanks,

Chris 

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