AnsweredAssumed Answered

DirectX error

Question asked by kevbri on Apr 26, 2018
Latest reply on Apr 26, 2018 by Xuewen_Zhang-esristaff

I have just installed ArcGIS Earth 1.7beta and received the following error on startup



DirectX failure D3D11CreateDevice code = 0x80070057. DirectX device creation failed


I have ran the DirectX Diagnostic Tool and found I am running DirectX 11 with all features enabled.

Any ideas what could be causing this error?