IFramed AGOL Scene Error: Cannot read property 'handleInitialErrors' of undefined

[EdTriplett]

I have an AGOL Scene that I am using iFrames to embed bookmarked locations into a website. About 50% of the time I am getting the following error:

The issue is fixed with a refresh of the page, but I would love to know if there is something else I can do to prevent the error from coming up. 

The only modification I made was I changed the link to https in the embed for each bookmark in the AGOL scene. 

Here is an example link in the site: Book of Fortresses  

Thanks!

[JordanMiller2]

I've also started having this error appear too, seemingly out of nowhere. It also happens for me about 50% of the time, and I cannot figure out what the heck is going on. Any help would be appreciated!

[EdTriplett]

I am still having this same issue. Does anyone know what to do about this? It is extremely annoying, and is now happening 3/4 of the time rather than 50% a month ago.

[JordanMiller2]

I'm still getting the error too, and like you, the frequency has increased to the point where it's happening every time. Very frustrating!

[EdTriplett]

I second your frustration. I am now noticing that a refresh no longer fixes it every time as it did before. 

ESRI: What options do we have to submit a ticket to fix this issue? Clearly this forum is not the right place. 

[George_Thompson]

You can call Esri Technical Support and log an issue that way. That may be the best course of action.

[EdTriplett]

Thanks. The phone seems like an odd way to share links to the problem etc. I never saw a textual way to submit problems. 

[George_Thompson]

You have to get a case created and the analyst can send you an email that you reply to. That will give you the ability to provide the links.

[EdTriplett]

That makes sense. Thank you.