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Scene service missing root node

Question asked by Cyrus.Blankinship@cbre.com on Apr 2, 2018
Latest reply on Jul 19, 2018 by russell_roberts-esristaff

I'm attempting to share a multipatch scene layer from Pro into AGOL. However, I'm getting an error from the Job Queue stating 'Unknown map tile cache creation status returned'. 

 

When I attempt to open the layer in the scene viewer, I'm getting the error 'Scene service is missing root node'. 

 

A few other notes:

  • the layers WKID is 4326 (GCS WGS 1984)
  • there are ~30,000 features

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