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Crash when trying to open de map (ASUS Zenfone 3)

Question asked by rafael.luiz.fontana on Jan 25, 2018
Latest reply on May 29, 2018 by davidgrinc

Hi,

 

our offline map application recently started to crash when running on ASUS Zenfone 3 (and only on that device). The error happens when you try to open the map. This is the message that appears in logcat:

A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x4 in tid 20709

Any clue what might be causing this, specifically in this model?

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