I am receiving "undefined" in my custom output file even though these sections were filled in on the survey.
Picture of survey excel:

Picture of custom output template:

Picture of what I'm receiving:

In the survey the CO2, CH4, O2 and H2S inputs were filled in. Interestingly enough they seem to work in the default template on the site, however if I download the default template and use it as a custom template it returns "undefined".

Hi - Can you share your survey form and report template? I will try to replicate this behaviour.
Thanks
John
I have just remade the survey and template from scratch and everything is working as intended.
Thanks for letting me know