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Printing using a custom template

Question asked by maho on Nov 1, 2017
Latest reply on Nov 8, 2017 by maho

I'm trying to print a survey using a custom template. After configuring the template and saving it, it appears under the Custom Print (Beta) section. However, when clicking the Print icon, it turns into a spinning arrows but nothing happens, even after 10minutes, it's still spinning.


So as a next step, I've downloaded the default template, saved it on disk, and without changing anything in the file, uploaded it again. Same thing happens after clicking the print icon.


Am I doing something wrong?