I am completely stumped as to why this issue keeps appearing. I recently upgraded to ArcGIS Enterprise from AGS 10.1 and configured Portal and Server. Everything has been running on my end with publishing services and posting them on AGOL and Portal for app development. A colleague of mine was not able to see a specific map service on one of the applications that I created. After some initial testing through Google Chrome Dev Console and Fiddler I saw that the map service was highlighted red with an HTTP ERROR 500 Internal Server Error. I have logged a case number with ESRI Tech Support but yet have not received a response or a solution yet. I wanted to know if anyone else has encountered this issue and if they have resolved it? It has been a frustrating issue and I believe this may be hindering the full use of ArcGIS Enterprise. I have attached a screenshot that shows the issue that I am receiving in the Dev Console with the HTTP ERROR.
Just Some notes:
- ArcGIS Enterprise is set up 10.5.1
- Windows Server 2008 R2 Enterprise.