AnsweredAssumed Answered

Disable Empty Sent Items

Question asked by bowlesgsrcx on Oct 17, 2017
Latest reply on Oct 18, 2017 by bowlesgsrcx

Is it possible to disable the Empty function in Sent Items? We would like to manually remove the surveys quarterly and store them for a period of time in case we find out that data for a particular survey did not upload properly. The 2.3 upgrade caused us to lose 200 inspection records that were emptied from the Sent box after the users assumed they were sent properly.