I am not able to utilize the Custom Print report option within Survey123 website. I was able to upload a template a week ago, but now I cannot upload a template either. I have never been able to actually print a report. The site just "hangs" when I click on the print icon. I see where other people are utilizing the custom print option, so it is something on my end but I cannot figure out what the problem is. Anybody else have similar issue?