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Odd Error Downloading Offline Maps in Collector

Question asked by athompson_otp on Jul 24, 2017
Latest reply on Jul 31, 2017 by DMoore-esristaff

Hi everyone,

 

I have an odd error when trying to download a map for offline use in Collector when logged into our Portal. It says the following:

 

Internal error exception

Non-convertible value type in convert.

 

I have found no record of  this issue after a search online. Here is a picture of the error:

 

Thanks for any help!

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