AnsweredAssumed Answered

Attachments not loading in ArcGIS Online maps using certain browsers.

Question asked by cookeville on Jun 1, 2017
Latest reply on Jun 19, 2017 by KGerrow-esristaff

I've got a number of online maps with features that contain attachments to PDF and jpeg files. Some of these links are not loading properly. I either get a warning that "the image ____ cannot be displayed because it contains errors" or a page loads with Wingdings type symbology (picture below). It seems to correspond to the browser being used: iOS Safari seems to load all attachments without problem, Chrome handles most attachments, Firefox handles fewer than Chrome, and nothing loads in IE/Edge.

 

Is there something I can do aside from installing Safari on all my users computers? 

 

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