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Logging Service Instances In Use

Question asked by jborgion Champion on May 16, 2017
Latest reply on May 16, 2017 by csgeosol1

V 10.3.1 ArcGIS Server Windows 2012.


I have a geocoding service and a map service that are used to geo-verify addresses and return 9-1-1 response information respectively.  We've been receiving complaints of slow address verification from dispatchers, so I  turned up the pooling from 2min/4max to 5min/8max a few minutes ago. 


I'm looking at the services now in ArcCatalog, and each show 5 instances running, but zero instances in use.  Is there a way to monitor and/or log when instances are actually used?