Is there a way to add the survey point location by typing in an address? We get customer complaints about water (brown water, low pressure...) and we'd like the person answering the call to be able to enter information into a survey and when the caller address is entered, the survey point would be dropped at that location.
Thanks!
Kevin
Hi Kevin,
The web form currently supports looking up a location by address. We have this enhancement logged for the mobile application, though this could be problematic in areas with limited connectivity.