AnsweredAssumed Answered

Cannot add new contributions

Question asked by lbarrufat_AMB1 on May 3, 2017
Latest reply on Jun 5, 2018 by mapgirl78

We have been working with a story map crowdsource app for a while now. We just realized that user's cannot add contributions. We have tried using different browsers and different accounts or guest users, and we get this message when submitting the contribution:

 

"An unknown error has occurred and your contribution could not be saved. Refresh your browser and try again."

 

However, when we try to add a contribution while signed in with the user who owns the app or the organization administrator, we have no problem submitting and approving new contributions.

 

We don't know how long has this been going on but the last contribution someone made as a guest user was on March, 20th. Any tips on how can we fix this?

 

Thank you in advance!

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