so here is what happened...
we upgraded to 10.4.1 and published all our services and then started having a bunch of issues and we felt the best course of action would be to uninstall server and reinstall. we kept the map cache to save us time when republishing our map.
after install 10.4.1 for a 2nd time we cannot access the cache for the map. when looking at the REST end point the map does not display. we can see in the developer tools that the request is being made for the correct location for the different layers of the map but for some reason the cache cannot be accessed.
yes the permissions are all set for appropriate folders, the server manager site does show a cache status of 100% but it just cant access the actual bundles for some reason.
has anyone encountered this?