AnsweredAssumed Answered

Error when trying to print from portal

Question asked by subithjustin on Dec 21, 2016
Latest reply on Apr 9, 2018 by chricks

I am trying to print a web map from the print widget in ArcGIS portal and keep getting the error message below....


"Error executing tool. Export Web Map Task Job ID: jde3d6d2a351846eb7a5ee3e555248 : Layer "World_Imagery_2017": Unable to connect to map server at"


I am able to print with other base maps just not the arcgis online ones.


Any help would be appreciated.