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Print Widget - Error: Unable to connect to map server ...

Question asked by wgsl on Dec 6, 2016
Latest reply on Aug 21, 2019 by ahoque-esristaff

Hello, I got the following error message when I was trying to use WAB built-in Print Widget with ESRI printing service (Task: Export Web Map Task ). when I hover the error, it told me the "Error executing tool ....... Unable to connect to map server https://..../mymap/myservice/MapServer. ...Failed to execute Web Map Export task"

The map service can be accessed via rest-end point and the web map is shared at org level and can be seen from the application. Are there any other things I need to config to make it work? Thanks for your help!