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Python Add-In not installing in Customize Dialog in ArcMap

Question asked by williamskg6 on Nov 28, 2016
Latest reply on Nov 28, 2016 by rastrauch

I have a Python add-in for ArcMap that I wrote that has a single toolbar with a couple of buttons on it.  The config.xml is set to target ArcGIS 10.1.  If I install the add-in by double-clicking it, it installs and works just fine.  The problem is, the clients use Citrix, so they can't double-click the add-in to install it into their roaming profile. 

 

When I attempt to install the add-in via the Customize dialog in ArcMap, I get the following error message: "No GUI components found in this Add-In. Add-In version does not match".  I'm seeing this in Version 10.3.1 and 10.4.  It was written on a machine running 10.3.1, but as I said has the target version set to 10.1 in the config.xml file.

 

It doesn't matter whether I directly open the Customize dialog from the ArcMap menu or whether I open it via the Add-In manager.  Adding the Add-In from file in the Customize dialog always results in this error message.

 

What do I do to get around this?  Is this a bug?

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