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Routing Sample: error routing routes created in arcmap

Question asked by thomassldn on Oct 4, 2016
Latest reply on Oct 7, 2016 by ANohe-esristaff

Hello, I downloaded the Routing Sample. I created my own map ( a floor map of a building) on arcmap. Created routes on the map and then pushed the map document to the arcgis server. The map and the custom routes show up fine on the app. However, the routes only show up when i press down on a destination on the map. When I try to find a route by typing in the name of one of my stops in the "Routing Sample" dialog fragment(from the "get directions icon"), i get the following error:    

 

"com.esri.core.io.Esri service exception: unable to complete operation. Location "Location 2" in "stops" is unlocated. Need at least two valid stops. "Stops" does not contain valid input for any routest".

 

I am only able to find a route when i press down a location, not when i type in the location. Has this happened to anyone?  thanks in advance  

 

Here is what the app looks like: 

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